Intercom is a Customer Communications Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support. Communication is the backbone of every business. Enterprises today have global presence with multiple offices at various locations. From small to large enterprises, communication needs of each are unique Flexibility of intercom systems enables multiple business segments to experience boost in staff productivity, workforce responsiveness and ultimate customer satisfaction, which largely depends on communication within an enterprise.

Unified Communication Solution engineered on four pillars of Collaboration, Communication, Messaging and Mobility to enhance customer convenience and business productivity. With its intuitive interface and built-in real-time features of Video Calling, Email Integration, Presence Sharing and BLF Keys, Matrix SARVAM UCS empowers an organization to easily extend its reach to the employees. It is designed to overcome geographical, communication device and user-accessibility barriers with a single platform solution.